Nov
20
What is Successful Outsourcing?
November 20, 2013 | Leave a Comment
Success can be defined in many ways, but when coupled with “outsourcing” there can only be definite descriptions.
Here are some:
Successful outsourcing extends a company’s management team and adds capacity and diversity to the organization, on an as-needed basis.
Successful outsourcing allows companies to become more agile and quickly react to changes in the environment, the market place or competitive threats.
Successful outsourcing allows companies to become more focused on core strategies.
Aug
30
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The People Management Association of the Philippines (PMAP) shares strategies on how human resource (HR) practitioners and businesses can prepare for the ASEAN unified market this 2015.
Unlike the European Union model that uses the free movement of people, the 10 member-economies of the Association of Southeast Asian Nations (ASEAN) require free movement of skilled labor.
Aug
28
Cebu’s Next BPO Hub: Mactan Newtown
August 28, 2013 | Leave a Comment
Megaworld Philippines announces that its increase in leasable office spaces for BPO companies within The Mactan Newtown due to Cebu’s favorable economic climate that is the country’s BPO industry experience.
Megaworld expects to offer 150,000 square meters of office spaces in the more than 20-hectare The Mactan Newtown within the next three to five years.
These recent developments are just part of the plan to propel Mactan Island as Cebu’s next primary BPO hub. Abundant and cost-effective labor, affordable location, and right assistance from the local government make Cebu ripe for BPO operations.
Aug
14
The Complex Shift in Call Center Trends Today
August 14, 2013 | Leave a Comment
According to global business process outsourcing giant Convergys, the Philippines’ contact center industry must invest more in training and technology, if the country is to keep its leading position in the sector.
The Philippines is the world leader in the contact center segment of the global BPO industry, employing over 700,000 agents nationwide.
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