The People Management Association of the Philippines (PMAP) shares strategies on how human resource (HR) practitioners and businesses can prepare for the ASEAN unified market this 2015.

Unlike the European Union model that uses the free movement of people, the 10 member-economies of the Association of Southeast Asian Nations (ASEAN) require free movement of skilled labor.

The ASEAN Economic Community would pave the way for the free flow of skilled labor in eight professions: doctors, dentists, nurses, engineers, architects, accountants, surveyors and tourism industry workers.
Keeping the best talents in the workplace is surely one of the challenges. PMAP Manila is already in discussions with business owners on how to deal with the impact of the ASEAN integration.

Although this opens up more job opportunities, the free flow of skilled labor might result to a brain drain for some countries.

There is a call to invest in the creativity of people, considered to be any enterprise’s best asset. But HR practitioners need to come up with creative strategies to keep employees; especially the best ones, loyal and happy with their present employment. HR practitioners should also step up and be competitive.

Among employers in Cebu, the Business Process Outsourcing (BPO) sector is noted to have the highest attrition rate of employees at 25 to 35 percent.

No matter how much a company wants to keep them, employees can come and go. People can’t be refrained from going to where opportunities are.

But part of that need to leave is the impression of stagnation within one’s current employment. As a strategy to improve employee loyalty, companies are encouraged to do what they can in training people with new skills for new responsibilities, to help them grow and become competitive.

Employers are also encouraged to be considerate, regarding certain situations that create great inconveniences and hazards for their employees.

A group of employees in the business process outsourcing (BPO) industry called on their companies to consider their safety when the storm-enhanced southwest monsoon flooded the cities of Metro Manila and nearby provinces.

The BPO Industry Employees Network (BIEN) recalled how some employers required their staff to report to work despite the massive flooding.

Call centers need to meet the demands of clients especially for phone banking, customer service and technical support accounts, but companies should be more considerate of employee safety and welfare in the face of heavy rains and massive floods.

The Information Technology and Business Processing Association of the Philippines (IBPAP) is requested to remind member companies to implement standard industry practices that ensures the welfare of employees. It is also suggested that companies allow BPO workers to avail of their emergency leave without any sanctions.

It is also recommended the practice of allowing employees to remain in their offices; provided with food as well as bedding, when commuting home is no longer possible.


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