Jul
12
Philippines: Leader in Outsourced Voice Services
July 12, 2011 | Leave a Comment
The Philippine contact center industry aims to secure its position as the number one destination for outsourced voice services worldwide, and grow further.
With the theme, “Sustaining the Lead, Expanding Opportunities”, this year’s International Contact Center Conference & Expo (ICCCE) 2011 will be held on August 2 to 3, 2011 at the SMX Convention Center in Pasay City.
Jul
11
Philippine BPO against EO 47
July 11, 2011 | Leave a Comment
Disappointed by the recent implementation of Executive Order (EO) 47, which reorganizes, renames and transfers the Commission on Information and Communications Technology (CICT) and its attached agencies to the Department of Science and Technology, stakeholders in the business process outsourcing (BPO) and information communication technology (ICT) sectors say that the executive order will cause a setback in the sector’s ICT development .
Jul
6
Cebu’s High Quality Talent Pool
July 6, 2011 | Leave a Comment
Business process outsourcing (BPO) company Wipro BPO Philippines Ltd. partners with the Department of Education (DepEd) to improve English skills of local graduates.
Students and their skills require development so that they can respond to the needs of industries in their locality, such as BPOs. The industry needs English-proficient workers but studies have shown a lack of English communication skills among students.
Jul
4
Creative Enterprises in the Philippines
July 4, 2011 | Leave a Comment
The Philippines can learn from the success of creative industries in Japan and South Korea as creative industries in the Philippines seem to operate underground. Most of those who create are not entrepreneurs and remain invisible to the market.
As creative industries accounted for less than five percent of the Philippines gross domestic product, this figure is too low and that the country can do more.
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