Jan
23
BPO Cebu starts on global roadshow with UK
January 23, 2012 | 1 Comment
A pending US Congressional bill seeks to restrain American companies from outsourcing work to other countries. “Call Center and Consumers Protection Bill” (US House Bill 3596) deters outsourcing by making American companies that outsource ineligible for federal grants and loans for five years.
US enterprises are also required to disclose physical location of customer service facilities and agents. Companies that fail to report overseas locations risk paying a penalty of $10,000 a day.
The United States holds the biggest figure of companies outsourcing business operations to the Philippines.
By tapping other markets worldwide, the Philippines, particularly the province of Cebu aims to lessen any potential negative impact US HB 3596 on the local business process outsourcing industry.
Dec
14
Cebu’s universities climbing on the Cloud
December 14, 2011 | Leave a Comment
Universities and colleges in Cebu will be fully introduced into cloud computing technology, the fast growing technology trend as more and more companies are depending on the cloud-based financial and enterprise-resource planning software for their outsourcing needs.
Netsuite Inc., a leading provider of cloud-based software suites, is already partnering with the University of San Carlos, and aims to expand the program with Cebu Institute of Technology (CIT), University of Cebu (UC), and University of the Visayas (UV), and other universities.
Jul
12
Philippines: Leader in Outsourced Voice Services
July 12, 2011 | Leave a Comment
The Philippine contact center industry aims to secure its position as the number one destination for outsourced voice services worldwide, and grow further.
With the theme, “Sustaining the Lead, Expanding Opportunities”, this year’s International Contact Center Conference & Expo (ICCCE) 2011 will be held on August 2 to 3, 2011 at the SMX Convention Center in Pasay City.
Jul
11
Philippine BPO against EO 47
July 11, 2011 | Leave a Comment
Disappointed by the recent implementation of Executive Order (EO) 47, which reorganizes, renames and transfers the Commission on Information and Communications Technology (CICT) and its attached agencies to the Department of Science and Technology, stakeholders in the business process outsourcing (BPO) and information communication technology (ICT) sectors say that the executive order will cause a setback in the sector’s ICT development .
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