A pending US Congressional bill seeks to restrain American companies from outsourcing work to other countries. “Call Center and Consumers Protection Bill” (US House Bill 3596) deters outsourcing by making American companies that outsource ineligible for federal grants and loans for five years.

US enterprises are also required to disclose physical location of customer service facilities and agents. Companies that fail to report overseas locations risk paying a penalty of $10,000 a day.

The United States holds the biggest figure of companies outsourcing business operations to the Philippines.

By tapping other markets worldwide, the Philippines, particularly the province of Cebu aims to lessen any potential negative impact US HB 3596 on the local business process outsourcing industry.

The Cebu Investment Promotions Center (CIPC), with the European Chamber of Commerce of the Philippines (ECCP), holds an exhibition in the United Kingdom, presenting Cebu as THE outsourcing destination tentatively scheduled for the middle of 2012.

Given the province’s track record with other multinationals with satellite offices/business facilities set up here, and being prized among the top in the list of outsourcing destinations provided by global business strategy consultancy Tholons, marketing Cebu as a high-return business location would not be difficult.

To further solidify Cebu’s prominence in the global BPO industry, the province continues to strengthen its lead in information technology and business support services in innovation and creative design.

Full Time Employee Outsourcing The Effective Remote Staffing Solutions & Services in Cebu!

Aznar, Mia. "Cebu to hold roadshow on 
BPO services in UK." 19 January 2012. 
SunStar Cebu. Accessed 23 January 2012.
Link Here.


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