Oct
16
Outsourcing News Round up
October 16, 2009 | Leave a Comment
Outsourcing Issues and News.
Get your weekly dose of professional business information and analyses on business process outsourcing (BPO), customer contact and relations management, searched and summarized by Outsourcing Opinions from the world business news agencies and major resource sites.
Oct
13
Outsourcing Philippines – New Batch of Prime Human Resources
October 13, 2009 | Leave a Comment
Cebu City, Philippines – The local academe is driven to prepare ready-to-hire Information, Communication and Technology (ICT) graduates.
This year, at least 65 percent of the total graduates land in ICT jobs.
With the hiring rate of the industry for ICT at 29 to 33 percent, this is a good indication that ICT courses of Cebu’s educational institutions matches the industry requirements, although companies may still have to implement initial training for refinement.
Oct
10
Outsourcing and Off-shoring – Signs to watch out for
October 10, 2009 | Leave a Comment
Business research firm Gartner identifies six signposts to watch for in screening and selecting their business process outsourcing partners/providers near-shore or off-shore.
Like any business entity, service providers are aslo exposed to the economic crisis, many will struggle to survive. Some companies may be acquired and others might exit the BPO services market completely to be replaced by new players.
Oct
8
Outsourcing Philippines – Cebu Call Center Sector ranks #4
October 8, 2009 | 1 Comment
According to the Call Center Directory of the Philippine Economic Zone Authority, Cebu’s call center industry ranks 4th place in the Philippines in terms of having the most number of major call centers.
The Philippines presently has 788 major call centers in over 20 key locations.
At 4th place, Metro Cebu has 44 major call centers, next to Quezon City with 77 major call centers, Ortigas City with 141 and Makati City with 274.
Just goes to show, Cebu City still has plenty of room to grow.
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