Jan

13

Business technology and research firm Tholons cites five cities in the Philippines among the premier hundred destinations in the world for information technology (IT) and business process outsourcing (BPO) services.

In its 2012 Top 100 Outsourcing Destinations report, Tholons states that Southeast Asia and its countries, particularly the Philippines, is still a “dominant figure” in the worldwide outsourcing industry.

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Jul

12

The Philippine contact center industry aims to secure its position as the number one destination for outsourced voice services worldwide, and grow further.

With the theme, “Sustaining the Lead, Expanding Opportunities”, this year’s International Contact Center Conference & Expo (ICCCE) 2011 will be held on August 2 to 3, 2011 at the SMX Convention Center in Pasay City.

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Jul

11

Disappointed by the recent implementation of Executive Order (EO) 47, which reorganizes, renames and transfers the Commission on Information and Communications Technology (CICT) and its attached agencies to the Department of Science and Technology, stakeholders in the business process outsourcing (BPO) and information communication technology (ICT) sectors say that the executive order will cause a setback in the sector’s ICT development .

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Jun

11

Risk is always present in business. Any business ventures carry both a significant amount and diversity of risks. In many businesses and companies however, risk management is taken for granted. There is also a lack of understanding on what constitutes risk management.

In most cases, risk management is thought to be limited to just liability insurance. In reality, risk management can encompass a much broader business scope.

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