The information technology-business process outsourcing (IT-BPO) industry expands at a phenomenal pace.

According to the Business Processing Association of the Philippines (BPAP), even if the sunshine industry contributes to the economy in a significant way, the communication and technical skill set of Filipinos with the potential to join the growing IT-BPO sector has to be improved.

The current mismatch between what is being taught in schools and what the industry is looking for hinders Philippines from realizing its true potential as a leader in the offshore sector. There is a need to adjust to the rapid growth that the IT-BPO industry is posting. It all starts with quality education.

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Wonkwang Health Science University (WU) of Iksan, South Korea initiated “WU Global IT Education Program”, an aid project which is a part of “WU Global Initiative Program” for setting up Information Technology education center and program in Cebu.

The Martin Salimbangon Training Center located in the town of Medellin, Cebu is the beneficiary of this aid project.

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According to economist Nicolas Kwan, the head for Standard Chartered Bank research (East), employment demand in the United States is still growing as the country still needs skilled workers from the Philippines.

Through resilience and strong “fighting spirit”. Filipinos have a good competitive advantage which companies are looking for specifically in the struggling economic environment in the United States.

New Zealand also announces the growing demand for Information and Communication Technology (ICT) skilled workers. Highly skilled IT professionals from the Philippines is now one of the fastest growing demand in their country.

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Cloud [computing] is just outsourcing. You can rely on knowledge of how you do outsourcing to an extent – there is enough there to help you, as long as you remember the seven deadly sins [of cloud computing].”

— Adrian Davis, principal research analyst, Information Security Forum.

Read more and know what these seven deadly sins are…

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