Jan
12
On Quality Customer Service & Loyalty
January 12, 2011 | 1 Comment
Quality customer service & a good loyalty program gives any enterprise a certain advantage, an advantage that can achieve a certain measure of success.
Success, however, invites imitation so what happens when competitors imitate the customer service & loyalty program? It’ll be the standard that customers will tend to expect frin any enterprise in the industry.
As a result, there is no differentiation among competitive programs, nor reasons for customers to care.
To keep your advantage in customer service, you have to make the customers to keep caring for your enterprise’s products/services.
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Jan
11
9 Steps to Plan properly for a successful project this 2011
January 11, 2011 | Leave a Comment
There are 9 effective steps that outline the process of proper leadership planning.
Following these steps will be beneficial to you, the leader of your enterprise, organization or business, as you make plans for a successful 2011.
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Jan
8
10 Factors why Small Businesses don’t Succeed
January 8, 2011 | Leave a Comment
Entrepreneur and owner of 5 small businesses in Chicago, IL, USA–Jay Goltz shares 10 factors that impede the success of small business or enterprises.
Among the top reasons Mr. Goltz listed include, operational mediocrity, poor efficiencies and poor accounting.
Check out a summary of the full list:
Jan
7
11 for 2011: Reasons to Outsource this year
January 7, 2011 | 1 Comment
As companies contemplate this new year, with its attendant new budgeting cycle, they will inevitably revisit their strategic business and IT decisions.
One of these will be whether to retain functions in-house or outsource them. This will be, as it always is, a vital decision and it should never be entered into lightly.
Here are 11 reasons to outsource in 2011,why it’s better to delegate peripheral aspects of your enterprise to the experts and just focus on core business processes and tasks.:
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