Nov
7
Outsourcing News Round Up
November 7, 2009 | Leave a Comment
Outsourcing Issues and News.
Here is your weekly dose of professional business news and information on business process outsourcing (BPO) and information technology (IT) outsourcing, searched and summarized by Outsourcing Opinions from the world business news agencies and major resource sites.
Nov
4
Outsourcing – Crisis hits IT spending?
November 4, 2009 | Leave a Comment
During the promotion of the new Windows 7, Microsoft CEO Steve Ballmer shares his view that corporate spending on information technology will not return to levels seen in the years before the global economic slowdown. Though there have been progress, IT spending has been hard-struck by the recession.
Nov
3
Outsourcing – CRM Counsel
November 3, 2009 | Leave a Comment
Customer relationship management (CRM) consist of methods of interaction with customers.
The information collected via CRM can be used for promotion and surveys, such as polling for customer satisfaction. CRM methodology include employee training and specific functions software, handling incoming customer communication like phone calls and e-mail.
CRM Initiatives often fail because implementation was limited to software installation, without providing the context, support and training for employees.
Nov
2
Outsourcing News Round Up
November 2, 2009 | Leave a Comment
Know your Outsourcing.
Outsourcing Opinions gathers comprehensive articles and analyses on the current news and information, from world media agencies and authoritative sources, regarding outsourcing, off-shoring and business.
Today’s batch include insight on the Philippines’ hold on global BPO awareness, lessons that can be learned from outsourcing power India and how Cebu business is refining a culture of tourism.
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