May

22

Cebu City vows to be provide highly qualified manpower to the country’s business process outsourcing (BPO) industry at the height of shortage in talent confronting the industry.

The local government will improve its current pool of talents in the wake of recent assessment of the Business Processing Association of the Philippines (BPAP) that the supply of manpower cannot meet the growing industry. This shortage, according to BPAP, continues to increase at the rate of 20 percent even as the country has 500,000 college graduates annually.

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Apr

15

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Know your Outsourcing.

Outsourcing Opinions provides comprehensive articles and analyses on the current news and information, from world media agencies and authoritative sources, regarding outsourcing and business.

This week, read about the business services providers expanding in the Philippines.

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Apr

13

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Alorica, a leading provider of customer management outsourcing solutions, expands its business operations in Cebu City, Philippines.

This is part of the company’s continued geographic expansion initiative to increase its presence in key growth markets.

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Oct

13

Industry players collaborate and focus on growth opportunities in the Philippines’ outsourcing industry, as  protectionist legislation in the United States and other countries is not a threat.

Protectionism might be “a modest concern”, as companies which outsource their operations or services would always find ways to maintain their profitability.

This was brought up during a panel discussion titled: “Threats and Challenges: Should protectionism be a genuine concern for the global service delivery business?” at the 4th International Outsourcing Summit held in Makati City yesterday.

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