Dec

29

India Incorportated, particulay its business process outsourcing (BPO) sector, is virtually ‘voice-less’ as the Philippines fast upstages India’s back office supremacy.

Worldwide, BPO service providers and customers head towards the island nation as the better-value destination for voice services in customer relationship management, the very core of global outsourcing business.

Read more about this development here

Dec

28

Despite the financial troubles that gripped Western economies and the natural calamities like typhoons that rocked the region, the Philippines and its economy has remained resilient.

The possible reason behind such resilience is how strong and stable the country’s banking system serves as a solid ground for the Philippine economic landscape.

Not only the Philippines but other Asia-Pacific nations report having a better ‘climate’ in terms of economy than their Western counterparts, with more positive results in providing products and services.

Read more

Dec

22

Allan Batuhan of Sun.Star Cebu Daily explains key basics regarding the global enterprise phenomenon which is business process outsourcing (BPO) and its importance in the Philippines in layman’s terms.

Read his introduction into BPO here.

Dec

22

As Global Services-Tholons’ number one emerging destination for business process outsourcing worldwide for 2009, the Philippine island of Cebu levels up to attract a huge chunk of the global knowledge process outsourcing industry (KPO).

According to a Business Process Outsourcing insider, there is optimism that Cebu could leverage with industry stakeholders, including the Cebu City government,  on encouraging college graduates to take up graduate studies as to attract the emerging KPO industry, described as a higher level outsourcing service.

Learn more about this development here

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