Jan

19

Call center agents in the Philippines unite have launched their party-list group, the Association of Call Center Agents of the Philippines (ACCAP) in order to be represented in the Philippine Congress in 2010 National elections.

Formed in 2007, ACCAP aims to advance the interests of call center agents in the Philippines.

The group has already more than 70,000 computer literate and Internet savvy members nationwide who contact each othe using convenient information and communications technology, enabling them to organize without the need of physical offices and meetings.

Learn more about ACCAP from their official website here

Jan

18

Last year, two foreign global services companies, one from Australia the other from the United States, merged with local business process outsourcing firms in the Philippines to improve productivity and profitability for 2010.

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Jan

16

Know your Outsourcing.

Outsourcing Opinions provides current, comprehensive articles and analyses on the news and information about China and Inda, from world media agencies and authoritative sources, regarding outsourcing and business.

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Jan

14

A majority of CEOs, COOs and CIOs view IT as an important assistance in their companies’ efforts to achieve recovery.

This is according to the global study produced by Accenture with the Economist Intelligence Unit which proves that IT is greatly valued today in the corporate world that before the global financial crisis.

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