Jul

24

International outsourcing business advisory Tholons trusts Cebu, Philippines is developing further as the premier outsourcing destination in Asia through the improvement of six key areas: 1) workforce, 2) infrastructure, 3) cost, 4) risk profile, 5) business catalyst and the 6) quality of life.

Cebu has made its mark in the global outsourcing industry, graduating in the list of “emerged” cities after constantly topping the “emerging” list for several years.

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Jul

23

With the the booming industries of business process outsourcing (BPO), manufacturing, construction and tourism in Cebu-Philippines, business solutions and information communications technology (ICT) service providers are 100% focused on growth in Cebu this year.

Companies bullish for expansion should consider basing some of their operations here in the island provice, including the hiring of new personnel for engineering, design and support, market awareness and education for their business clients.

Companies need sercvice providers to help them get oriented with technology so they could use it to their advantage.

Various sectors, including financial services, manufacturing, telecommunications service providers, government, health care, hospitality and education sectors, can acquire solutions that would improve business operations at a lesser cost

Aside from providing various requirements of multinational companies in IP infrastructure implementation to voice, data, and multimedia convergence, Cebu BPOs provide solutions for the  small and medium enterprises (SMEs).

Cebu’s service providers have a high level of commitment in acquiring and developing highly-qualified employees who would help businesses implement cost-effective solutions.

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Jul

22

The Board of Investments (BoI) of the Philippines has signed a memorandum with IBM Philippines for the establishment of a training facility for multilingual business process outsourcing (BPO) workforce.

The project is called “Philippines as the Global Leader in Multilingual BPO” seeks to further enhance the multilingual Filipino talents for BPO posts.

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Jul

21

During the Call Center Conference & Expo 2011, experts in international outsourcing discuss the latest technology in contact center operations that can reduce operation costs by 40 percent

Organized by the official organization of outsource and in-house contact center service providers in the Philippines— Contact Center Association of the Philippines (CCAP), the Call Center Conference & Expo 2011 will be at the SMX Convention Center in Pasay City this August 3.

This year’s Call Center Conference tackles the major issues and technology trends in the call center industry.

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