Jul
6
Outsourcing Customer Services to the Philippines
July 6, 2013 | Leave a Comment
Outsource Your Customer Service to the Philippines.
In today’s changing business environment, small and medium enterprises (SMEs) look for an advantage.
The effects of the past recession still put firms deep in the red. Strategies are required to remain profitable, despite budget cuts.
One sure strategy worth exploring is outsourcing; specifically outsourcing to the Philippines.
Jul
2
The Philippines is an emerging top off-shoring destination for Australian firms.
The business process outsourcing (BPO) services currently outsourced to the Philippines are back-office processing, customer interaction, information technology services, and finance services.
The Philippines is the ideal offshore destination for Australian firms for business solutions and services, because of the following factors:
May
29
International Call Center Conference goes to Cebu
May 29, 2013 | Leave a Comment
The International Contact Center Conference & Expo (ICCCE) is the premier learning and networking event for the global contact center industry.
It’s set this August 28 to 30 at the Philippines’ Queen City of the South, Cebu City, at the Radisson Blu Hotel and the Shangri-La Mactan Resort.
May
19
Surge in Philippine Business Optimism
May 19, 2013 | 1 Comment
Auditing firm Grant Thornton International’s 2013 first-quarter International Business Report (IBR) reflects the surge in business optimism in the Philippines.
The Philippines with an optimism “balance” of 90%, ranked world’s 2nd in the list of most optimistic business leaders – up from 4th most optimistic in 2012 first-quarter survey.
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