Jan

17

Making its mark in the contact center segment in business process outsourcing, it will be more than natural for the Philippines to invest further in its transition to knowledge process outsourcing (KPO).

KPO is a segment of outsourcing with more intellectual requirements in human resources.  Those who are already employed by the BPO industry can easily build their careers by moving up to KPO. Aside from the usual BPO tasks, those working in KPO have to bring in their own talents.

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Jan

13

Virtual assistants (VAs) provide remote administrative, technical and creative business support services to entrepreneurs and small enterprises/businesses.

Using today’s smart communication technologies, they work as office managers or executive assistants who are proficient with multiple tasks for  a wide variety of clients.

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Jan

8

Entrepreneur and owner of 5 small businesses in Chicago, IL, USA–Jay Goltz shares 10 factors that impede the success of small business or enterprises.

Among the top reasons Mr. Goltz listed include, operational mediocrity, poor efficiencies and poor accounting.

Check out a summary of the full list:

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Jan

7

As companies contemplate this new year, with its attendant new budgeting cycle, they will inevitably revisit their strategic business and IT decisions.

One of these will be whether to retain functions in-house or outsource them. This will be, as it always is, a vital decision and it should never be entered into lightly.

Here are 11 reasons to outsource in 2011,why it’s better to delegate peripheral aspects of your enterprise to the experts and just focus on core business processes and tasks.:

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