Jul
12
Philippines: Leader in Outsourced Voice Services
July 12, 2011 | Leave a Comment
The Philippine contact center industry aims to secure its position as the number one destination for outsourced voice services worldwide, and grow further.
With the theme, “Sustaining the Lead, Expanding Opportunities”, this year’s International Contact Center Conference & Expo (ICCCE) 2011 will be held on August 2 to 3, 2011 at the SMX Convention Center in Pasay City.
Jul
11
Philippine BPO against EO 47
July 11, 2011 | Leave a Comment
Disappointed by the recent implementation of Executive Order (EO) 47, which reorganizes, renames and transfers the Commission on Information and Communications Technology (CICT) and its attached agencies to the Department of Science and Technology, stakeholders in the business process outsourcing (BPO) and information communication technology (ICT) sectors say that the executive order will cause a setback in the sector’s ICT development .
Jul
10
Philippines’ transtion from IP4 to IP6
July 10, 2011 | Leave a Comment
Telecom giant Globe Philippines has already set in motion the transition of its core IP network to IPv6, or Internet Protocol version 6, making sure it is fully prepared as the Internet runs out of IPv4 addresses.
Currently, public IPv4 addresses are being used to connect to the Internet and with these facing exhaustion in the near future, there is a strong need to move toward IPv6.
With this initiative, business processes requiring Internet connectivity will remain uninterrupted. Users will have continued access to the Internet using new IPv6 addresses.
IPv6 supports a vastly larger amount of IP addresses than its predecessor. IPv6 will enable enterprise customers to have more public IP addresses to allocate within their organizations.
As Globe completes its IPv6 deployment, it will be able to provide a seamless Internet experience for its customers.
The transition to IPv6 on its core IP network will give enterprises access to both IPv4 and IPv6 sites or destinations on the Internet, as the resulting infrastructure will be capable of transporting both types of traffic. Globe assures enterprises of business continuity for a seamless transition to IPv6.
Full Time Employee Outsourcing – Remote staff connectivity with Continuity Contingency
Jul
9
Cebu, New HQ for Knowledge process outsourcing
July 9, 2011 | Leave a Comment
Knowledge process outsourcing (KPO) leads the way in opening more services facilities in Cebu. KPO provides higher-value services that require advanced information search as well as analytical, interpretation and technical skills.
Among the services under KPO are business and financial consulting, legal processes and transcription, health information management, medical and pharmaceutical expertise, intellectual property research, contact centers, creative services, animation and engineering design.
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