Dec

21

Cebu is now the home of large business process outsourcing (BPO) multinationals such as JP Morgan, Wipro, Accenture, NEC Telecoms, NCR, and others, including those big call center firms like Stream Global, TeleTech, Convergys, and the like, so it just proper for the local executives of these companies to group together and form an industry organization.

Some BPO multinationals have already expressed some of their concerns in the local level, like the scarcity of mid-management manpower supply that will need a strong support from the local academe sector, and other support industries.

This problem, among others will be easily solved, if BPO firms will have its own Business Support Organization (BSO) that will work closely with concerned government agencies in the local level, as well as other business groups and multi-sectoral organizations.

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Dec

20

In a post-recovery world, small-to-medium enterprises (SMEs) can dominate the business landscape, if they take advantage of SME-appropriate online technologies to help systematize and automate their business operations.

Through business process outsourcing, SME business solutions and services can be made available that can automate marketing campaigns, sales force, inventory, billing, business reporting, project management, and purchasing operations as well as improve customer relationships.

Such solutions and services drive down operational costs for SMEs and are user friendly and secure.

Through outsourcing, SMEs can be more cost-effective and eco-friendly in their data management and disaster-recovery requirements.

Without the high costs of capital outlays and upgrades, inconvenience of equipment, software, infrastructure and human resources maintenance, outsourcing also assures clients high-security, high-performance and stable data storage.

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Dec

19

With several business process outsourcing (BPO) companies expanding this late 2010 for the coming 2011, enterprises and entrepreneurs can be confident of the talented work force in Cebu, Philippines.

Cebu, as an “emerged” BPO destination, supports the global need for critical outsourcing services such as finance and accounting, custom-BPO, telco provisioning, cloud computing, digital marketing, testing, plus infrastructure and security services, and others.

Cebu’s BPO sector offers a wide array of services for their clients, from certified public accountants, mathematicians and those with backgrounds in marketing, electronics and communications engineering and health care.

BPO firms, such as Philam Outsourcing Solutions, is committed to being the best partners with their clients for profit growth and learning through staff training and enterprise development of core and non-core processes.

Outsourcing, in one form or another, have existed in the Philippines for 25 years, maintaining long-term, profitable relationships with clients. This shows the sector’s permanence and stability for business.

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Dec

17

Still thinking of valid reasons to outsource your business processes and staff services to the Philippines? Here’s why businesses and organizations have a positive outlook on sending work to the Philippines.

1. The Philippines is strategically located in the fastest-growing, recovering region (Asia) in the world.

China is poised to overtake the United States as  the world’s biggest economy.

China and the Philippines have strong cultural and economical ties, even before there was a United States.

2. For investors, political instability in the country is no longer an issue.

There is a renewed trust in the new administration, under President Benigno Aquino III.

For many, the country is entering its Camelot years.

3. Business process outsourcing (BPO) firms enjoy income-tax holidays from four to eight years.

Infotech parks and economic zones provide tax and duty exemptions on imported capital equipment. These mean that sending work and equipment to BPO firms in the Philippines is more cheap, more cost-effective than sending it to anywhere else.

4.  Not only do Filipino workers have strong educational background, they have exceptional work ethics.

There hasn’t been a case of mass-wide information leaks or identity theft in the country.

The Business Processing Association of the Philippines (BPAP) and its related governing bodies will do everything to make sure that the BPO industry in the Philippines will remain safe, secure, stable, ensuring trust in every transaction.

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