Feb

2

R Chandrasekaran, President of IT services, Nasdaq-listed firm Cognizant– a competitor of TCS, Infosys and Wipro– advises IT companies to scale up capabilities, fix service delivery models and gear themselves up to tap new markets, as the outsourcing industry will meet changes in the next 10 years.

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Jan

27

What’s going on right now in Asia’s No. 1 emerging destination for off-shore outsourcing for business process and customer relationship management?

Contact center leader Convergys expands its captive operations in Cebu, citing that the Philippine province’s human resources and their potential as main drivers for growth. Also, what to watch out for when in selecting business process outsourcing (BPO) service providers in Cebu.

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Jan

20

More and more small to mid-size businesses worldwide are becoming first time outsourcers  as more and more smaller firms in the United States and Europe are making inquiries, forging connections and pilot projects in off-shore destinations in Asia.

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Dec

28

Despite the financial troubles that gripped Western economies and the natural calamities like typhoons that rocked the region, the Philippines and its economy has remained resilient.

The possible reason behind such resilience is how strong and stable the country’s banking system serves as a solid ground for the Philippine economic landscape.

Not only the Philippines but other Asia-Pacific nations report having a better ‘climate’ in terms of economy than their Western counterparts, with more positive results in providing products and services.

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