Oct

18

The Contact Center Association of the Philippines (CCAP), the biggest organization of call centers in the country, reports that only four call center sites were isolated by flood watersfrom the devastation inflicted by typhoon “Ondoy,” (International Name: Ketsana).

Minimal impact occurred for three of CCAP’s member companies, mostly in the form of stranded employees.

Read more

Oct

16

Outsourcing Issues and News.

Get your weekly dose of professional business information and analyses on business process outsourcing (BPO), customer contact and relations management, searched and summarized by Outsourcing Opinions from the world business news agencies and major resource sites.

Read more

Oct

14

Software as a service is a modern means of software deployment where a provider licenses a software application to clients for use as a service on demand.

David F. Carr writes that there are five, count ’em 5, things chief information officers and IT department heads have to watch out for, especially when it comes to acquiring safe, secure and successful Software as a Service (SaaS) contracts.

  1. Reliable Services
  2. Vendor Guarantees, like escrow
  3. Adequate notices on changes and upgrades
  4. Rogue Deployments
  5. Resistance to SaaS

Want to learn more? Read here

Oct

13

Cebu City, Philippines – The local academe is driven to prepare ready-to-hire Information, Communication and Technology (ICT) graduates.

This year, at least 65 percent of the total graduates land in ICT jobs.

With the hiring rate of the industry for ICT at 29 to 33 percent, this is a good indication that ICT courses of Cebu’s educational institutions matches the industry requirements, although companies may still have to implement initial training for refinement.

Read more

« go back — keep looking »

Blogroll

WP Themes