Feb

7

White-collar professionals in the Philippines, such as architects, accountants, lawyers, nurses, even physicists and teachers can take advantage of the demand in Knowledge Process Outsourcing (KPO) services.

KPO, is one of the sub-sectors in the outsourcing industry where Filipino professionals get employment of the multi-billion-dollar outsourcing industry in the world.

This level of outsourcing services requires specialized and highly educated professionals such as financial analysts, people with extensive experience in key industries or crafts or who have master’s degrees in business, medicine and design.

Through “cloud computing”, anyone can build a virtual workstation or workplace online/on the Internet, being able to market their professional expertise and skills to service clients worldwide. Professional services can be off-shored.

With the Philippines’ surplus of educated experts, these professionals would no longer need to apply work abroad, since they can earn the same salary levels through cloud computing services.

Filipino pros in accounting, human resources management, marketing and advertising can offer themselves as consultants to multinational companies around the world.

These enterprises are seeking good and affordable professionals to help operational requirements including HR, marketing and planning, accounting, among others.

Jan

23

A pending US Congressional bill seeks to restrain American companies from outsourcing work to other countries. “Call Center and Consumers Protection Bill” (US House Bill 3596) deters outsourcing by making American companies that outsource ineligible for federal grants and loans for five years.

US enterprises are also required to disclose physical location of customer service facilities and agents. Companies that fail to report overseas locations risk paying a penalty of $10,000 a day.

The United States holds the biggest figure of companies outsourcing business operations to the Philippines.

By tapping other markets worldwide, the Philippines, particularly the province of Cebu aims to lessen any potential negative impact US HB 3596 on the local business process outsourcing industry.

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Jan

13

Business technology and research firm Tholons cites five cities in the Philippines among the premier hundred destinations in the world for information technology (IT) and business process outsourcing (BPO) services.

In its 2012 Top 100 Outsourcing Destinations report, Tholons states that Southeast Asia and its countries, particularly the Philippines, is still a “dominant figure” in the worldwide outsourcing industry.

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Jan

11

The Cebu Investment and Promotions Center (CIPC) partners with the European Chamber of Commerce in the Philippines (ECCP) to draw in outsourcing investments from countries in Europe.

Business Process Outsourcing (BPO) Cebu prepares to market itself to global markets or regions, other than that of the United States.

The BPO sector in the Philippines starts exploring outsourcing prospects outside the US in order to constantly thrive.

The CIPC-ECCP partnership was forged last year, when both organizations launched promotions of Cebu as an ideal BPO destination for companies and enterprises based in the United Kingdom.

The United States is still the largest client case for the Philippine BPO sector, outsourcing is a global business, and that other non-US multinationals see the Philippines as a prized destination for business investment and outsourcing services.

Last 2011, there were fourteen new BPO companies that came to Cebu that sought the services for CIPC. At present, nearly 70,000 workers are employed in the BPO sector in Cebu. Of this population, 57% work as call center agents.

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