Apr

16

The Cebu Educational Development Foundation for Information Technology (CEDF-IT) pledges to strengthen the academe-industry linkage to improve recruitment, in response to the escalating demand for information technology, business process and knowledge process outsourcing jobs in Cebu City, Philippines.

The main thrust of the organization is to help the academe turn out high school and college graduates whose skills and talents meet industry requirements.

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Apr

2

People are not just ‘assets,’ they are human beings who must be encouraged to think independently. Without people, a company has nothing. It should be “People first before profits.”

These are the words of Howard Behar, a recognized management mentor who worked as a senior executive at Starbucks and helped mold the coffee company’s corporate culture into a prosperous people-centered one.

Behar compels aspiring leaders in business, in government, in the corporate world or in the academe to show people care, build trust, hold accountability, and know one’s identity and keep to one’s convictions.

Behar believes that if leaders regard employees and customers as creative human beings, everything else about the business will take care of itself.

“If you think of your staff as people (not assets or labor costs), they will achieve results beyond what is thought possible. And if you think of your customers as people you serve (not sources of revenue), you’ll make a deep connection with them, and they’ll come back over and over,”

— HOWARD BEHAR

These days, it is becoming more and more about relationships and connecting, thus Behar prioritizes the importance of personal leadership.

“It is people—in the best of times, and especially in the hardest times—who will inspire you, sustain and grow your organization, and get you through.

It is people who have the creativity, energy and passion to move us forward.

Even if financial resources are at hand to ease your business (whether from investors, banks, the government, good internal management, or family), it’s not going to make any difference if everyone isn’t committed, creative and purposeful about where you’re going … we need people’s creativity, which means doubling down on taking care of people…”

— HOWARD BEHAR

Mar

28

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Cebu, Philippines – A Silicon Valley based capitalist, John Kim, recognizes Cebu’s community of technology experts, whose concepts and works have good potential in the global commercial market.

Cebu is developing its own venture capital market to make the province a legitimate information and communication technology hub, a bid to becoming Asia’s “Silicon Valley.”

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Mar

24

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The Philippines is in the best position for expansion in non-voice services and catch up with India as a leader in non-voice business process outsourcing.

This forecast has been announced during the Asia CEO Forum last March 15 at the DusitThani hotel in Makati City, Philippines.

The Asia CEO Forum is the largest networking activity organized for multinationals and local business leaders. Some 150 leaders of top business organizations were in attendance.

The Asia CEO Forum focuses on key issues that cut across various industries and promotes the Philippines as a leading business destination in Asia.

“The Philippines is certainly ready for non-voice services. It is already demonstrating its capability for non-voice activities, be it Information Technology engineering service offering support, animation, human resources and knowledge process outsourcing.

There are companies that specialize only in non-voice.  I would expect the Philippines to grow well in this market in relation with India.”

— DAVID RIZZO, President for Asia-Pacific of Teleperformance.

Teleperformance has its largest English contact operations in the Philippines.

 

“Our growth strategy is continue to focus on the Philippines being a premier solution for English language offerings for our markets in the US, United Kingdom, Australia and Canada. We are identifying new field locations across the country to support the expected growth of demand in market.”

— DAVID RIZZO, President for Asia-Pacific of Teleperformance.

Living in the Philippines for nine years, Mr. Rizzo also oversees Teleperformance’s operations in China, India, Vietnam and Singapore. The company is positive on its growth prospects here, confident in the efforts of the government and the private sector to address the labor supply lack.

 

“Fortunately, there are industry association groups like the BPAP (Business Process Association of the Philippines) that are going through the appropriate channels to bridge the gap and ensure that the pipeline is extended,”

— DAVID RIZZO, president for Asia-Pacific of Teleperformance.

The Philippine government plans to introduce two additional school years in the basic education system, with emphasis on English education. This develops the annual available labor supply beyond what it is today.

A growth in non-voice activity would help the Philippines grab a bigger share of the global outsourcing and off-shoring industry. The Philippines last year overtook India as leader in call center services in revenue and employment.

Research company Everest Group estimates the Philippines’ contact services to have earned USD7.38 billion in exports last year, surpassing India’s USD7 billion.

The Philippines’ call centers employ about half a million, compared to India’s 350,000.

 

Full Time Employee Outsourcing – Hire the Best Professionals in Cebu, Philippines!
 
Source:
 "Philippines Poised For BPO Leadership".
 18 March 2012. The Manila Bulletin.
 Accessed 22 March 2012. Link Here.
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