May
22
Cebu City provides human resources for BPO
May 22, 2013 | Leave a Comment
Cebu City vows to be provide highly qualified manpower to the country’s business process outsourcing (BPO) industry at the height of shortage in talent confronting the industry.
The local government will improve its current pool of talents in the wake of recent assessment of the Business Processing Association of the Philippines (BPAP) that the supply of manpower cannot meet the growing industry. This shortage, according to BPAP, continues to increase at the rate of 20 percent even as the country has 500,000 college graduates annually.
Apr
13
Alorica expands further in Cebu, Philippines
April 13, 2013 | Leave a Comment
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Alorica, a leading provider of customer management outsourcing solutions, expands its business operations in Cebu City, Philippines.
This is part of the company’s continued geographic expansion initiative to increase its presence in key growth markets.
Mar
20
Cebu, a haven for Prosperity
March 20, 2013 | Leave a Comment
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Cebu City, Philippines is one of the top global destinations to go for outsourcing services.
Earlier in the 2000s, there were only 4 companies dedicated to business process outsourcing (BPO).
By the end of 2012, there are 100 companies and 95,000 workers!
Mar
15
Sustainability and Success in Philippine Outsourcing
March 15, 2013 | Leave a Comment
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As an outsourcing hub, the Philippines has clear advantages:
- a large workforce of educated, English-speaking talent with a strong customer-service orientation and cultural affinity to North America;
- highly reliable low-cost international telecommunications;
- diverse and inexpensive site locations;
- and strong government support.
These drivers for success and sustainability must be strengthened, while new reforms are also needed to realize the high growth potential of the country’s outsourcing industry.
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