Jul

17

As you and your company decide to send your back office processes and customer services off-shore for its obvious gains (such as reduced labor costs), you might choose between contracting a business process outsourcing (BPO) service provider to handle these processes (”to go native”) or establishing your own captive off-shore operations (”to go captive”).

Let’s examine the advantages of each approach to determine which can serve your company’s interests best.

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Jul

15

When it comes to information technology (IT) offshore outsourcing, India has been king for quite some time. But due to recent internal economic developments, the country’s claim as a world leader is being challenged by up-and-coming countries that are fast developing into strong contenders.

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Jul

13

To engage in any business enterprise is to engage risks which must be dealt with to gain rewards.

Outsourcing, the farming out of work and processes to third-party business process outsourcing (BPO) service providers abroad, bears its own unique set of risks that, with careful research, can be avoided.

Let’s identify the most common outsourcing risks that companies encounter when outsourcing their business processes.

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Jul

9

As outsourcing and information technology (IT) has made the world’s human resources merely a mouseclick away, the small-to-medium business entrepreneur can choose from of regions such as Southeast Asia whose are cost-effective, competent and creative when it comes to manufacturing products or providing services.

There is one country in Southeast Asia that’s fast in standing out from the rest in the region as the new “Promised Land” of off-shore outsourcing: the Philippines.

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