Feb

7

White-collar professionals in the Philippines, such as architects, accountants, lawyers, nurses, even physicists and teachers can take advantage of the demand in Knowledge Process Outsourcing (KPO) services.

KPO, is one of the sub-sectors in the outsourcing industry where Filipino professionals get employment of the multi-billion-dollar outsourcing industry in the world.

This level of outsourcing services requires specialized and highly educated professionals such as financial analysts, people with extensive experience in key industries or crafts or who have master’s degrees in business, medicine and design.

Through “cloud computing”, anyone can build a virtual workstation or workplace online/on the Internet, being able to market their professional expertise and skills to service clients worldwide. Professional services can be off-shored.

With the Philippines’ surplus of educated experts, these professionals would no longer need to apply work abroad, since they can earn the same salary levels through cloud computing services.

Filipino pros in accounting, human resources management, marketing and advertising can offer themselves as consultants to multinational companies around the world.

These enterprises are seeking good and affordable professionals to help operational requirements including HR, marketing and planning, accounting, among others.

Jan

30

Cebu KPO Working UP

January 30, 2012 | 3 Comments

This 2012, Cebu Philippines establishes itself as a ideal Knowledge-Process Outsourcing (KPO) destination, the province develops more training programs to produce highly skilled human resources with honed proficiencies in communication, digital technology, research and business operations.

KPO is an emerging segment in the outsourcing sector that the Philippines has yet to penetrate. Though Cebu is seen as the preferred choice of big KPO multinational companies, such as Wipro, Lexmark, NEC among others, the global KPO market is dominated by India.

Professionals in finance business analysis, human resource management, accountancy, industrial design et cetera, are required for these middle and higher level outsourcing services.

Cebu is confirmed to have the infrastructure potential and the raw talent pool, key ingredients to attract the global the KPO market.

The province has to implement plans to provide highly-trained, skilled workers for KPO to sustain a huge projected growth.

Currently, of the  about 600,000 people are employed in the province’s BPO-IT sector, about 75 percent of whom are in customer contact/call center voice-related services.

Jan

23

A pending US Congressional bill seeks to restrain American companies from outsourcing work to other countries. “Call Center and Consumers Protection Bill” (US House Bill 3596) deters outsourcing by making American companies that outsource ineligible for federal grants and loans for five years.

US enterprises are also required to disclose physical location of customer service facilities and agents. Companies that fail to report overseas locations risk paying a penalty of $10,000 a day.

The United States holds the biggest figure of companies outsourcing business operations to the Philippines.

By tapping other markets worldwide, the Philippines, particularly the province of Cebu aims to lessen any potential negative impact US HB 3596 on the local business process outsourcing industry.

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Jan

13

Business technology and research firm Tholons cites five cities in the Philippines among the premier hundred destinations in the world for information technology (IT) and business process outsourcing (BPO) services.

In its 2012 Top 100 Outsourcing Destinations report, Tholons states that Southeast Asia and its countries, particularly the Philippines, is still a “dominant figure” in the worldwide outsourcing industry.

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