Oct
18
Outsourcing Philippines – Storm Proof
October 18, 2009 | Leave a Comment
The Contact Center Association of the Philippines (CCAP), the biggest organization of call centers in the country, reports that only four call center sites were isolated by flood watersfrom the devastation inflicted by typhoon “Ondoy,” (International Name: Ketsana).
Minimal impact occurred for three of CCAP’s member companies, mostly in the form of stranded employees.
Oct
15
Outsourcing – Ultimate Multi-sourcing Recipe
October 15, 2009 | Leave a Comment
As a strategy, multi-sourcing treats a given function, such as a company’s information technology, as a portfolio of activities– some routine activities can be outsourced to multiple service providers while other activities, often critical, are kept in-house to be performed and maintained by internal staff.
Today, companies see a more effective recipe for success by outsourcing their software development and maintenance requirements to multiple service providers rather than have one service provider do all the work.
Oct
14
Outsourcing – 5 things to look out for in Software as a Service
October 14, 2009 | Leave a Comment
Software as a service is a modern means of software deployment where a provider licenses a software application to clients for use as a service on demand.
David F. Carr writes that there are five, count ’em 5, things chief information officers and IT department heads have to watch out for, especially when it comes to acquiring safe, secure and successful Software as a Service (SaaS) contracts.
- Reliable Services
- Vendor Guarantees, like escrow
- Adequate notices on changes and upgrades
- Rogue Deployments
- Resistance to SaaS
Want to learn more? Read here
Oct
13
Outsourcing Philippines – New Batch of Prime Human Resources
October 13, 2009 | Leave a Comment
Cebu City, Philippines – The local academe is driven to prepare ready-to-hire Information, Communication and Technology (ICT) graduates.
This year, at least 65 percent of the total graduates land in ICT jobs.
With the hiring rate of the industry for ICT at 29 to 33 percent, this is a good indication that ICT courses of Cebu’s educational institutions matches the industry requirements, although companies may still have to implement initial training for refinement.
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