In today’s business environment, competition is tough and the market is constantly at demand. This is why a growing number of enterprises turn to the strategy of outsourcing and off-shoring to prized destinations like Cebu, Philippines.

Outsourcing, when done right, achieves reduced costs, an improved workforce and a reduced time to market.

In line with this consider the three P’s.

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Why outsource?

There are reasons behind why companies decide to outsource to prized destinations like Cebu Philippines. There are factors that influence companies to consider outsourcing as a business strategy. Some organizations could be influenced more by some of these factors than others.

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There is still room for new players in the Philippines’ contact center industry.

According to top officials of Contact Center Association of the Philippines (CCAP), there are still other industries and overseas markets that need contact center services that Philippine companies have yet to tap.

The Philippines is in the strongest position to take advantage of these untapped markets given its stellar performance and recognition as the call center capital in the world.

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The global shared services sector and the significance of information technology grows; without limit, particularly in the Philippines.

The country is recognized as the world’s leader in voice operations, but other sectors in the business process industry are not to be outdone as the Philippines places second in the list of outsourcing destinations.


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