Nov

26

Business owners with experience know doing international business consider an important key when buying and selling overseas: leverage the foreign exchange (FX) market to one’s business advantage.

Here are three tips on how to best conduct international business and deal in foreign currencies.

  1. Streamline forex info within your finance department.
  2. Carefully evaluate what currency is best when invoicing in a particular country.
  3. Partner with an forex expert.

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Nov

25

Through drops in sales and increased retrenchment of workers, the global crisis provides more than its fair share of complications for businesses and enterprises around the world.

However a Cebu-based manufacturer of stone furniture advises the industry and business players to take this as an opportunity to look for more strategies in marketing at low cost without compromising the quality of their products.

Read more about how hard times can lead to better improvements, here

The future of world trade and trends rely on the encouragement of young people around the world to engage in entrepreneurship. With easy access to information on the Internet, lower barriers to entry in many industries, fueled by burning curiosity and passion, young entrepreneurs can start earlier and go further faster than their predecessors.

Read and understand more here

Nov

24

Expert contributor Jim King writes up about an issue on customer relationship management (CRM) system implementation, particularly when CRM systems can sometimes fail and the company must perform root-cause analysis.

Mr. King advises that at the top of the list of usual suspects is the company initiating the CRM system itself. Learn more about this here

Fellow expert John Higgins details in a two-part report on customer relationship management (CRM)’s role in the health insurance industry.

In Part One, Mr. Higgins writes on the factors that slowed down CRM’s effectivity in health insurance industry however that change is inevitable.

Following in Part Two, details on how business process outsourcing (BPO) has served as the catalyst for health insurance companies to implement CRM and pay more attention to clients which returns better value to business.

Nov

23

Information technology specialist Datacraft/Dimension Data releases its 2009 Global Contact Center Benchmarking Report, which details that companies both recognize the role of contact centers to drive more business value during these tough economic times and rely on these contact centers to focus on reducing the cost of customer relationship management operations.

However, despite the booming success of contact service centers, this business sector are still plagued with challenges such as high attrition particularly in Asia.

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