Nov

20

Success can be defined in many ways, but when coupled with “outsourcing” there can only be definite descriptions.

Here are some:

Successful outsourcing extends a company’s management team and adds capacity and diversity to the organization, on an as-needed basis.

Successful outsourcing allows companies to become more agile and quickly react to changes in the environment, the market place or competitive threats.

Successful outsourcing allows companies to become more focused on core strategies.

Read more

Nov

12

If it’s the first time your company would outsource a project, a corporate initiative, service or function to an offshore location like Cebu, Philippines—consider the two key situations outsourcing works best.

First situation is when outsourcing is the only strategy that’s available at one’s disposal. Second situation is when outsourcing is the best strategy for the job.

The objectives or the desired achievements of outsourcing need to be specifically defined in order to decide that outsourcing to the Philippines is indeed the best strategy or course of action for your company.

Read more

Sep

6

There is still room for new players in the Philippines’ contact center industry.

According to top officials of Contact Center Association of the Philippines (CCAP), there are still other industries and overseas markets that need contact center services that Philippine companies have yet to tap.

The Philippines is in the strongest position to take advantage of these untapped markets given its stellar performance and recognition as the call center capital in the world.

Read more

Sep

2

.

.

.

.

.

Companies that jump into social media believe it’s as easy as starting a Facebook page. It’s not.

Read more

« go back — keep looking »

Blogroll

WP Themes