Sep

6

There is still room for new players in the Philippines’ contact center industry.

According to top officials of Contact Center Association of the Philippines (CCAP), there are still other industries and overseas markets that need contact center services that Philippine companies have yet to tap.

The Philippines is in the strongest position to take advantage of these untapped markets given its stellar performance and recognition as the call center capital in the world.

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Sep

2

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Companies that jump into social media believe it’s as easy as starting a Facebook page. It’s not.

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Aug

30

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The People Management Association of the Philippines (PMAP) shares strategies on how human resource (HR) practitioners and businesses can prepare for the ASEAN unified market this 2015.

Unlike the European Union model that uses the free movement of people, the 10 member-economies of the Association of Southeast Asian Nations (ASEAN) require free movement of skilled labor.

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Aug

28

Megaworld Philippines announces that its increase in leasable office spaces for BPO companies within The Mactan Newtown due to Cebu’s favorable economic climate that is the country’s BPO industry experience.
Megaworld expects to offer 150,000 square meters of office spaces in the more than 20-hectare The Mactan Newtown within the next three to five years.
These recent developments are just part of the plan to propel Mactan Island as Cebu’s next primary BPO hub. Abundant and cost-effective labor, affordable location, and right assistance from the local government make Cebu ripe for BPO operations.

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