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As an outsourcing hub, the Philippines has clear advantages:
- a large workforce of educated, English-speaking talent with a strong customer-service orientation and cultural affinity to North America;
- highly reliable low-cost international telecommunications;
- diverse and inexpensive site locations;
- and strong government support.
These drivers for success and sustainability must be strengthened, while new reforms are also needed to realize the high growth potential of the country’s outsourcing industry.
Outsourcing Solutions, Inc. – Outsourcing that Works!
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