Apr
30
UK BPO acquired by PHL BPO
April 30, 2013 | Leave a Comment
One of the top business process outsourcing (BPO) firms in the United Kingdom by the outsourcing unit of Ayala Corp, (AC).
UK-based LBM Holdings Ltd. has now merged with Stream Global Services Inc., this development will allow better UK market penetration while adding to annual BPO revenues.
LBM enables Stream to compete in the world’s second largest English language market and strengthen its ability to help customers grow their sales through LBM’s revenue generation service offerings.
LBM is a demand-and-lead generation solutions provider composed of 2,500 employees across six locations in the UK. LBM’s clients are in the telecommunications, financial services, utilities, automotive and retail industries.
LBM’s workforce and expertise, combined with Stream’s financial strength, global presence and offerings will establish a broader portfolio of high-value service offerings for our clients.
Stream is a customer relationship management BPO firm with more than 39,000 employees supporting 35 languages across 56 service centers in 23 countries. In the past three years, Stream has also grown its workforce to more than 14,000 while opening three new sites in Pasay, Makati and Cebu.
Outsourcing Solutions, Inc. – Your Outsourcing Partner!Source: Morales, Neil. "Ayala outsourcing unit acquires UK’s top BPO firm" The Philippine Star. 23 April 2013. Link Here
Apr
22
Outsourcing News Roundup
April 22, 2013 | Leave a Comment
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Know your Outsourcing.
Outsourcing Opinions provides comprehensive articles and analyses on the current news and information, from world media agencies and authoritative sources, regarding outsourcing and business.
Apr
15
Outsourcing News Round-up
April 15, 2013 | Leave a Comment
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Know your Outsourcing.
Outsourcing Opinions provides comprehensive articles and analyses on the current news and information, from world media agencies and authoritative sources, regarding outsourcing and business.
This week, read about the business services providers expanding in the Philippines.
Apr
13
Alorica expands further in Cebu, Philippines
April 13, 2013 | Leave a Comment
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Alorica, a leading provider of customer management outsourcing solutions, expands its business operations in Cebu City, Philippines.
This is part of the company’s continued geographic expansion initiative to increase its presence in key growth markets.
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