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Bullish of the growth of the information technology-business process management industry in the Philippines, Transcom anticipates growth and plans to increase its workforce by a third this year as it expects more clients abroad.

Read more here: BPO firm Transcom to expand workforce by 35 pct this year.


The information technology-business process outsourcing (IT-BPO) industry require employees with skills such as critical thinking; effective written oral, multimedia, and multilingual communication skills; collaboration across networks; creativity and innovation; accessing and analyzing information; initiative and entrepreneurialism; and agility and adaptability.

Read more here: Smarter people needed for call center jobs



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