Dec

22

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The Commission on Information, Communication and Technology (CICT) vows to fully support Cebu’s information technology and business process outsourcing (BPO) sectors through programs in building the required human resources for the industry.

These programs are in coordination with the industry players, and critical education agencies such as the Department of Education, the Commission on Higher Education, and the Technical Education and Skills Development Authority (TESDA).

As Cebu is the 8th “emerged destination” for BPO investment in the World besting other developed sites such as Singapore, and some parts of India, the more that Cebu needs to sustain its position.

One way is to improve the human resource capability in the country.

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Dec

21

Cebu is now the home of large business process outsourcing (BPO) multinationals such as JP Morgan, Wipro, Accenture, NEC Telecoms, NCR, and others, including those big call center firms like Stream Global, TeleTech, Convergys, and the like, so it just proper for the local executives of these companies to group together and form an industry organization.

Some BPO multinationals have already expressed some of their concerns in the local level, like the scarcity of mid-management manpower supply that will need a strong support from the local academe sector, and other support industries.

This problem, among others will be easily solved, if BPO firms will have its own Business Support Organization (BSO) that will work closely with concerned government agencies in the local level, as well as other business groups and multi-sectoral organizations.

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Dec

20

In a post-recovery world, small-to-medium enterprises (SMEs) can dominate the business landscape, if they take advantage of SME-appropriate online technologies to help systematize and automate their business operations.

Through business process outsourcing, SME business solutions and services can be made available that can automate marketing campaigns, sales force, inventory, billing, business reporting, project management, and purchasing operations as well as improve customer relationships.

Such solutions and services drive down operational costs for SMEs and are user friendly and secure.

Through outsourcing, SMEs can be more cost-effective and eco-friendly in their data management and disaster-recovery requirements.

Without the high costs of capital outlays and upgrades, inconvenience of equipment, software, infrastructure and human resources maintenance, outsourcing also assures clients high-security, high-performance and stable data storage.

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Dec

19

With several business process outsourcing (BPO) companies expanding this late 2010 for the coming 2011, enterprises and entrepreneurs can be confident of the talented work force in Cebu, Philippines.

Cebu, as an “emerged” BPO destination, supports the global need for critical outsourcing services such as finance and accounting, custom-BPO, telco provisioning, cloud computing, digital marketing, testing, plus infrastructure and security services, and others.

Cebu’s BPO sector offers a wide array of services for their clients, from certified public accountants, mathematicians and those with backgrounds in marketing, electronics and communications engineering and health care.

BPO firms, such as Philam Outsourcing Solutions, is committed to being the best partners with their clients for profit growth and learning through staff training and enterprise development of core and non-core processes.

Outsourcing, in one form or another, have existed in the Philippines for 25 years, maintaining long-term, profitable relationships with clients. This shows the sector’s permanence and stability for business.

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