Jul

2

Business process outsourcing (BPO) firms in the Philippines target new markets in the Asia Pacific region, like China, India and Sri Lanka.

Philippines can enter these markets as it remains competitive in both the voice and non-voice services, establishing a brand that could help promote the Philippine BPO services.

Aside from these new markets, the Business Process Association of the Philippines continues promoting the BPO sector in the United States, Europe and Australia markets where more investments are expected.

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Jun

26

Small and medium enterprises (SMEs) can outsource some business functions and save costs, focus on core and strategic areas in their businesses. SMEs can use the growing outsourcing trend in business as an advantage, to become more efficient in operations and stay ahead of their competition.

Companies have long tapped third parties for services such as security and maintenance. Outsourced activities have now grown to include operations, service support, accounting and human resource functions.

Companies can tap other parties who can do these functions for them, who can deliver faster services and help keep track of their developments.

Outsourced functions help the company save as it no longer has to hire more employees to do company functions.
When hiring employees, the company needs to consider their incentives and benefits. In outsourcing, however, the company only considers the provider’s ability to deliver service.

SMEs must take care in selecting a service provider. It is important that companies should carefully check their chosen service provider to avoid unclear deliverables and unmet expectations. It is also helpful to have an established coordination and in-house support.

Jun

16

The province embarks on a social marketing program to help announce that Cebu, Philippines is open to global business and trade.

Research, Education and Institutional Development Foundation Inc. (REID) reports that while the country has established a social marketing program composed of officials from the Department of Tourism, Department of Transportation and Communications and airport authorities to market the country, Cebu can embark on its own promotional campaign.

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Jun

11

Risk is always present in business. Any business ventures carry both a significant amount and diversity of risks. In many businesses and companies however, risk management is taken for granted. There is also a lack of understanding on what constitutes risk management.

In most cases, risk management is thought to be limited to just liability insurance. In reality, risk management can encompass a much broader business scope.

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