Jun

20

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Outsourcing partnerships fail most often due to a misalignment between the client organization’s expectations and the service provider’s declared results. Whether its too-high expectations or too-low performance can only be determined on a case-by-case basis.

At the start of the relationship, clients need to do a better job of communicating expectations and outsourcing services providers need to execute and measure better the outcomes, against their clients’ expectations.

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Apr

1

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Small and medium enterprises (SMEs) are crucial economic drivers for promoting sustainable economic growth amidst a financial crisis. SMEs serve as good breeding grounds for entrepreneurs and contribute largely to providing employment opportunities for the unemployed.

The critical role SMEs play in an unstable, frugal economy has never been more pronounced today, with all agencies from governments to financial institutions identifying it as critical growth areas.

To realize the vital role on economic development, the success of SMEs depends on how efficiently limited resources are managed.

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Mar

4

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In the book The Black Book of Outsourcing, authors and consultants Brown and Wilson identified what they call the top 10 major sins of outsourcing, that can sideline the success of any enterprise’s outsourcing initiatives.

In order to present a positive bent on these 10 major pitfalls, this piece would re-consider them as bases for the 10 Commandments of Outsourcing.

These are as follows:

1. Obtain commitment from executive management.
2. Develop an outsourcing communications plan.
3. Learn about outsourcing methodologies.
4. Recognize outsourcing business risks.
5. Consult outsourcing professionals
6. Dedicate the best and brightest internal resources.
7. Proceed carefully through each of the outsourcing phases.
8. Recognize the impact of cultural differences.
9. Acknowledge what it will take to ensure vendor productivity.
10. Implement a formal outsourcing governance program.

For today, let’s take a look into the first five commandments.

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Nov

20

Success can be defined in many ways, but when coupled with “outsourcing” there can only be definite descriptions.

Here are some:

Successful outsourcing extends a company’s management team and adds capacity and diversity to the organization, on an as-needed basis.

Successful outsourcing allows companies to become more agile and quickly react to changes in the environment, the market place or competitive threats.

Successful outsourcing allows companies to become more focused on core strategies.

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