Jul
28
BPO : Outsourcing Business Intelligence
July 28, 2008 | 1 Comment
If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.
– Sun Tzu, The Art Of War.
Jul
24
IT Outsourcing : Dealing with the Dragons
July 24, 2008 | Leave a Comment
Changes are happening in China that can affect the information and communications technology landscape of not only in Asia but also to the rest of the world.
With the sheer size of its economic capacity and vast human resources, the country is already a force to be reckoned with. China’s government and its business sectors focus more and more on infrastructure development, training their people in acquiring competent technical skills and communication (English proficiency is now mandatory for earning B.A. and M.A. college degrees) as well as enhancing their Internet connectivity.
The country is on the rise to becoming a superpower in IT services outsourcing industry by possibly when the millennium reaches its first decade.
Despite these improvements, there are several risk factors that serve as barrier for China in being a business destination for prospective growth. These risk factors can all be boiled down to one thing: China’s business culture.
To make the most of what China has to offer for the savvy IT entrepreneur; cheap but technically-skilled labor, government policies protective of private ownership and intellectual property and physical proximity to solid and growing markets in Asia, the knowledge of Chinese business practices and negotiation strategies is a definite requirement.
Jul
17
Outsourcing : Go Native or Go Captive?
July 17, 2008 | 1 Comment
As you and your company decide to send your back office processes and customer services off-shore for its obvious gains (such as reduced labor costs), you might choose between contracting a business process outsourcing (BPO) service provider to handle these processes (”to go native”) or establishing your own captive off-shore operations (”to go captive”).
Let’s examine the advantages of each approach to determine which can serve your company’s interests best.
Jul
15
Outsourcing outgrowing India?
July 15, 2008 | Leave a Comment
When it comes to information technology (IT) offshore outsourcing, India has been king for quite some time. But due to recent internal economic developments, the country’s claim as a world leader is being challenged by up-and-coming countries that are fast developing into strong contenders.
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