Aug
28
Cebu’s Next BPO Hub: Mactan Newtown
August 28, 2013 | Leave a Comment
Megaworld Philippines announces that its increase in leasable office spaces for BPO companies within The Mactan Newtown due to Cebu’s favorable economic climate that is the country’s BPO industry experience.
Megaworld expects to offer 150,000 square meters of office spaces in the more than 20-hectare The Mactan Newtown within the next three to five years.
These recent developments are just part of the plan to propel Mactan Island as Cebu’s next primary BPO hub. Abundant and cost-effective labor, affordable location, and right assistance from the local government make Cebu ripe for BPO operations.
Aug
14
The Complex Shift in Call Center Trends Today
August 14, 2013 | Leave a Comment
According to global business process outsourcing giant Convergys, the Philippines’ contact center industry must invest more in training and technology, if the country is to keep its leading position in the sector.
The Philippines is the world leader in the contact center segment of the global BPO industry, employing over 700,000 agents nationwide.
Jul
6
Outsourcing Customer Services to the Philippines
July 6, 2013 | Leave a Comment
Outsource Your Customer Service to the Philippines.
In today’s changing business environment, small and medium enterprises (SMEs) look for an advantage.
The effects of the past recession still put firms deep in the red. Strategies are required to remain profitable, despite budget cuts.
One sure strategy worth exploring is outsourcing; specifically outsourcing to the Philippines.
Jun
21
Outsourcing to the Philippines
June 21, 2013 | Leave a Comment
In today’s markets and economies, businesses face higher costs in maintaining good customer relations and in reaching new customers.
More cost-efficient strategies are being considered, such as forming partnerships with offshore service firms and professionals in the Philippines.
The Philippines is an ideal location, as a multiplicity of administrative and customer support services are accessible to clients or enterprises from the United States, United Kingdom, Australia, or any other part of the world.
Major urban centres in Philippines like Cebu City provide facilities, infrastructures and a professional staffs, who are proficient in communication in multiple languages.
Any enterprise can achieve lower operation costs and higher rate of investment returns, in the Philippines.
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