May

24

A growing concern is the seeming ineffectiveness of traditional models in helping bridge the IT and business gap as far as building end-to-end ownership of the business process goes.

Moreover, the core of Information Technology (IT) and Business Process Outsourcing (BPO) directly links costs with the volume of transactions required to fill service requests or address service transactions, all of which beg for improved existing operations.

IT challenges include the need to constantly improve underlying systems and operations performance, but among the challenges include funding sufficiency and the deficiency in attention and focus.

For instance, business operations are focused on day-to-day service delivery challenges, customer satisfaction and reducing churns.

To achieve targets, business operations rely on BPO vendors to address operational challenges while looking for ways to reduce headcount.

When traditional models don’t work, count on a BPO service partner who can develop solutions to improved operations that can lead to significant savings, added value to services, and increased satisfaction in customer experience.

Outsourcing Solutions, Inc. – Your Outstanding Outsourcing Partner!

 

Apr

13

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Alorica, a leading provider of customer management outsourcing solutions, expands its business operations in Cebu City, Philippines.

This is part of the company’s continued geographic expansion initiative to increase its presence in key growth markets.

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Apr

11

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The rising cost of space and labor reopen the Philippines’ manufacturing sector as companies look at Cebu, where the economic landscape is friendlier to foreign direct investments (FDIs).

A dozen electronic companies from Japan and the United States have approached Cebu Investment and Promotions Center (CIPC) and expressed interest in locating to Cebu.

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Mar

30

IDEASPACE Foundation, Inc., the Philippine-based business incubator, announced the finalists for its national search for the country’s top tech business ideas.

The 20 finalists will vie for 10 slots to receive mentoring, support, services and grants from IdeaSpace partners and potential market runway to scale up their business to millions of households and subscribers.

The Cebu finalists are Lost Meets Found, an online solution for lost and found objects; miCab, a smartphone solution for getting a cab with or without mobile Internet; Nambal.com, an online healthcare system; SafeCab, a system to provide feedback for commuters riding cabs; and Tudlo, a guide system for disasters and emergencies.

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