Oct

16

In an earlier Outsourcing Opinions article, Outsourcing: People Matters, it was reported that the employee attrition rate in India’s business processing industry is the highest at 23.5 percent when compared to other industries.

But recent figures show that the high figure appears to have dropped down to 20 percent, and in the coming quarters, industry insiders foresee a chance for the rate to drop lower.

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