In the United States, healthcare reforms such as the Patient Protection and Affordable Care Act (PPACA), the Health Care and Education Reconciliation Act of 2010 (HCERA) and allied reforms such as the American Recovery and Reinvestment Act of 2009 (ARRA) are transforming the business climate for healthcare and insurance providers.

These reforms are projected to add at least 30 million members to the US healthcare insured population, the healthcare providers will need to modify the way they operate to maintain acceptable profitability in order to meet the required mandatory implementation of electronic health records and changes to existing medical coding standards.

The Philippines responds to this demand for more innovative healthcare information management services.

As a top business process outsourcing (BPO) destination, the Philippines expands into healthcare information management outsourcing (HIMO).

The country cultivates a quality pool of HIM professionals. Partnerships with educational institutions like the Technical Education and Skills Development Authority (TESDA) and Commission on Higher Education (CHED) are helping to create a domestic demand and bring medical education closer to the potential talent.

With the recent signing of Republic Act 10173 or the Data Privacy Act, secured maintenance of health records is a cornerstone of proficient servicing as it elevates the country’s image as a highly-qualified healthcare outsourcing provider.  Another law, RA 10175 or the Cybercrime Prevention Act, will further protect the industry from theft and fraud and help sustain a healthy business relationship with global clients.


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