Cebu City, Philippines hosts the third Global Corporate Social Responsibility (CSR) Summit at the Marriott Hotel. The summit is the venue for the projected aim of a greener Philippines through the joint initiatives of its political leaders and corporate partners.

Cebu City was chosen because of its diversity, inventiveness and business-friendly atmosphere and policies. Cebu, Philippines has promise as an economy in Southeast Asia. With the growing economy of the city, the CSR summit calls on local businesses for greener initiatives in their products and services.

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Celebrate success with the business process outsourcing (BPO) industry in the Philippines.

In just a decade, the Philippines has become the premier offshore outsourcing destination in the world.

Of the many grounds other than cost savings that BPO and outsourced services has prospered in the Philippines, access to great talents is the most indisputable. Outsourcing is a strategy for recruiting smart, motivated people, wherever they live and work.

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The Department of Science and Technology-Information Telecommunications Office (DOST-ICTO) supports the immediate passage of the cybercrime and data-privacy bills in the Philippines.

When enacted, these would solidify government policy to deter cyberspace crimes since there has been a rise of cases of “hacking” of Philippine government websites.

Although neither sensitive data has been stolen and used for malicious intent, nor public services paralyzed, the increasing occurrence of attacks is a concern.

Hacking and cyberattack attempts are common enough occurences in the Internet — there will always be the unscrupulous who hack into or attack websites and online systems. Therefore, the key solution has been and always will be better security.

Unfortunately, most of the cyberattacks on government are due in part to websites and systems that are developed in-house using coding practices that are below standards and best practices and did not undergo rigorous security testing which may mitigate or prevent common security attacks such as SQL injection and cross-site scripting.

There are also many cases of government agency networks which do not have a firewall, or do have a firewall that are not configured properly.

The DOST-ICTO strongly advocates the increased awareness of hacking and cyberattack threats; capacity building of government website administrators to develop, maintain, and monitor secure websites, systems, and networks that will be resistant to hacking and cyberattacks, and the knowledge sharing of best practices between and among experts, practitioners, and service providers in the Philippines government and the private sector internet community.

It is difficult to stop hackers from initiating attacks, but through concerted effort by government website administrators and experts in the public and private sector, the success of such attacks can be mitigated or thwarted altogether.




Cebu exerts extra effort to improve as a global “Emerged Business Process Outsourcing (BPO) Destination” other cities do their best to take over Cebu’s place in the worldwide rankings.

Cebu takes immediate action on further improving infrastructure designed for BPO investors, with careful attention on managing the cost of doing business. The city and province is on its toes to manage the human resources supply problem.

Cebu continues to be ahead in solving this problem, a nationwide issue of scarcity of qualified BPO workers in the Philippines. Even as more work must be done in order to improve its ranking, the business environment in Cebu is very conducive and attractive to BPO investors.

The Cebu BPO and Information Technology (IT) prime movers and investment promoters have already planned of coming up with an extensive roadmap to sustain Cebu’s value to the BPO global investors and the world’s outsourcing sector.

Through this BPO/IT roadmap, stakeholders in Cebu commit to specify its real niche in the BPO sector and collaborate with local government, including the support sectors such as academe to implement strong management expectation programs as there is an increasing number of outsourcing firms that look at Cebu as their expansion site.

Cebu is also geared to address the cost of doing business, to sustain its attractiveness to BPO investors.

Stakeholders in Cebu seriously leverage the cost side, leading to attractive rental rates and employees’ pay.

Through operations cost management, BPO stakeholders involve building developers, so that rates of building and office space rental remain attractive.


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