According to the latest IBM Global Locations Trend Annual Report, the Philippines is now the world leader in business support functions, besting India in categories such as shares services and business process outsourcing.

The 2010 IBM report highlights the Philippines as an attractive business environment for international business support functions however compared to India’s BPO hot spots, the costs of labor and services in the Philippines are more cost-effective.

In the same report, the Philippines only ranked 3rd to the United States and the United Kingdom as a top-ranking destination for investments from China and India-based companies by estimated job employment.

This clearly shows the Philippines’ dominance in business process outsourcing.


You must be logged in to post a comment.

Recommended Providers

Recommended Articles

Ask the Expert

Please click here or send an email to with your questions about outsourcing.