Public sector outsourcing is the outsourcing of front office and/or back office functions of public offices or agencies like that in City Hall. MOst often the IT departments and requirements of these government offices are often outsourced.

More than 7 years ago, Tom Field writes how government outsourcing, modern and cutting-edge it might seem then, could still be in its experimental stage. He uses the fiasco of the San Diego county’s wholesale IT outsourcing of local and state government functions as the exemplerary case study. Read more here

Fast forward to today, Stephanie Overby discusses the progress public sector outsourcing has achieved so far. Nowadays, outsourcing government functions are a viable strategy but don’t bet on it getting outsourced off-shore, yet. Read more on Miss Overby’s report here


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