Oct
31
Outsourcing Opinions – Happy Halloween!
October 31, 2009 | Leave a Comment
Trick o’ Treat!
Outsourcing Opinions wishes everyone, their readers and browsers everywhere a Happy Halloween 2009!
Oct
29
Outsourcing – Creative Industry Cebu
October 29, 2009 | Leave a Comment
Following the declaration of British Council in naming Cebu as the “Creative City” in the Philippines, the province has yet to step up in professionalizing the industry and achieve its goal to be the legitimate design capital in the Philippines, or in Asia.
Once Cebu maximizes its creative industry, it can be another powerful economic engine for the province.
Oct
28
Outsourcing – Top 9 Drivers for E-commerce Success
October 28, 2009 | Leave a Comment
There are nine innings in a regulation, non-tied game of baseball, nine justices who sit in the US Supreme Court, nine planets that surround our Sun in the solar system.
And according to an article from E-commerce News, nine social e-commerce activities that have impact on business.
These are in order, from greatest to not-so-great:
- Customer Reviews
- Shopping widgets
- Questions and answers
- User-generated Cross Sells
- Facebook pages
- Co-browsing
- Retail blogging
- Video sharing
Read more about the pros and cons of each online market activity here
Oct
27
Outsourcing Philippines – Caliber Customer Contact
October 27, 2009 | Leave a Comment
The following are excerpts from an interview of Marife Zamora, Vice President and Country Manager of Convergys Corp, Philippines.
She cites the Filipinos’ affinity for Western culture and their customer-centered approach as key factors which makes the Philippines the most prized off-shoring and outsourcing destination for clients around the world.
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