Aug
13
Outsourcing – The Pope’s Benediction on Global Business
August 13, 2009 | 1 Comment
Early last July 2009, His Holiness Pope Benedict XVI received flak on some of his words in his “Charity in Truth” that can be argued as “anti-outsourcing”.
Despite my curiousity, it took me awhile to get to reading the Pope’s encyclical letter to determine whether or not the Holy Father of the Roman Catholic church approves on outsourcing.
Aug
11
There are five empirical observations in business that stresses why customer retention is vital to the survival of companies:
- An average company can lose up to five percent of customers every year.
- Attracting new customers can cost five times more than keeping current customers satisfied.
- Depending on the industry, there can be a twenty-five to eighty-five percent increase in profits with a five percent decrease in customer defection.
- A two-percent increase in keeping customers is just the same as a ten-percent decreases in spending for costs.
- Customer profitability rate tends to increase over the life of the retained customer.
These five observations make a good argument about investing in strategies and solutions to help a company monitor and respond to every single customer transaction. Boosting the customers’ satisfaction and confidence in your business brand, boosts your profits as well.
Learn more here
Aug
7
Outsourcing News Round Up
August 7, 2009 | Leave a Comment
Outsourcing Issues and News.
Here is a weekly dose of professional business information and analyses searched and summarized by Outsourcing Opinions from the world business news agencies and major resource sites.
Aug
5
Outsourcing Philippines – Legacy of Democracy
August 5, 2009 | Leave a Comment
Today, a whole nation mourns and lays to rest former state leader, political icon, its first woman President and heroine– Corazon Aquino of the Philippines and of the Filipino people.
Her rise to receive the reins of authority brought the dawn of democracy to a country held by the night of a dictatorial regime. Her legacy is that of Peaceful Change, of the Environment full of Opportunity and Enterprise, where every man and woman can speak out and shape their destinies, where Prosperity is not exclusive to a select few but attainable to each and everyone.
In life and in death, she is a symbol– that the true power to achieve peace and prosperity lies in the People. For that Corazon Aquino will always be remembered.
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