Many business executivs and enterprises outsource their processes with a general direction of where they would like their services providers take their business– cost savings, improved efficiency, better customer relations– a potential future of profitable and prosperous continuity.

However it is seldom that a company reaches such a destination.

Knowing WHERE to go is a completely different matter from knowing HOW to get there.

A CIO article recommends the executives and enterprises should build a definitive plan that specifies how the services provider or outsourcer will provide those business improvements stipulated in the contract through a set of projects prioritized by their importance as well as the timing of their implementation.

This definitive plan is called a transformation roadmap. To learn more, read here


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