Jun
7
Health care for BPO employees
June 7, 2011 | Leave a Comment
As Cebu-Philippines have overtaken India as a BPO destination for voice services, Cebu’s competitive edge must be strengthen by improving on the health and wellness situation of the industry’s workers.
The health concerns of the Philippines BPO industry are unique. These concerns must be addressed to its source.
May
23
Members of Cebu’s Business Process Outsourcing and Information Technology (BPO/IT) are going to put their heads in actualizing Cebu’s BPO-IT Roadmap, as a major priority in the upcoming BPO/IT conference this June, touted as Cebu Business Month (CBM 2011).
To held on June 8, 2011, the BPO/IT event “Cebu’s Roadmap for Sustaining Growth in the ICT and BPO,” is a forum, hosted with Tholons and the Cebu Investments and Promotions Center (CIPC), on the recently launched ICT and BPO Roadmap.
Dec
29
Outsourcing – World “Voice” goes to Philippines
December 29, 2009 | Leave a Comment
India Incorportated, particulay its business process outsourcing (BPO) sector, is virtually ‘voice-less’ as the Philippines fast upstages India’s back office supremacy.
Worldwide, BPO service providers and customers head towards the island nation as the better-value destination for voice services in customer relationship management, the very core of global outsourcing business.
Read more about this development here
Jan
26
Outsourcing’s Silver Knight
January 26, 2009 | Leave a Comment
These days are troubling times for business, particularly in India.
India Inc.’s credibility and reputation as a premier business service destination reeks and reels due to numerous cases of frauds and scams. Many of their clients draw back because of this.
The global business environment pressures for enterprises to seek low-cost, high quality measures to perform business actions and transactions but when the world’s top BPO and IT outsourcing center suffers from internal conflicts to whom should they turn to?
And here to answer such a call is the Silver Knight, the Philippines.