The Philippines emerges among the best performers in services exports, particularly in business process outsourcing, due to its rich human capital and good telecommunications infrastructure.

The Philippines is currently the third largest player in business process outsourcing (BPO) in the world, accounting for 15 percent of the global BPO market, after India (37 percent) and Canada (27 percent).

“That’s a tremendous achievement in just over a decade. The liberalization of the Philippine telecommunications sector in the early 90s improved the quality and efficiency of telecommunications infrastructure through greater competition.

That’s a very important factor for the success of the industry. But the bigger story is really the rich human capital that the country possesses and which it has to continue to nurture.”

Bert Hofman, World Bank (WB) Country manager.

Read more



Social networks are more prevalent than ever.  A new survey proves that social networks actually do not isolate people from real-life interactions.

According to the Pew Research Center’s Internet and American Life Project; members, or users of social networks like Facebook, “trust” more, thus have more close friends, get more social interactivity and support compared to their non-networked counterparts.

Read more




Everything you need to know about onshore, near-shore and offshore outsourcing, how to avoid the pitfalls and reap the rewards.





Under the Philippines‘s Investment Priorities Plan– a list of promoted areas of investments issued annually by the Board of Investments (BOI) under the Department of Trade and Industry (DTI)– the business process outsourcing (BPO), information technology-enabled services (ITES) sectors and their investors enjoy fiscal incentives such as income-tax holidays, exemption from taxes, additional deductions from taxable income, and exemption from wharfage dues and export taxes, duties, imposts, and fees.

Read more

keep looking »


WP Themes