Jul
17
Outsourcing : Go Native or Go Captive?
July 17, 2008 | 1 Comment
As you and your company decide to send your back office processes and customer services off-shore for its obvious gains (such as reduced labor costs), you might choose between contracting a business process outsourcing (BPO) service provider to handle these processes (”to go native”) or establishing your own captive off-shore operations (”to go captive”).
Let’s examine the advantages of each approach to determine which can serve your company’s interests best.